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Hotel Check-in 04:00 · Check-out 11:00

Lumina at LOSANTOS Tulum

Stay at Lumina at LOSANTOS Tulum, offering free Wi-Fi, outdoor pool, and airport shuttle in Aldea Zama. Explore nearby Tulum ruins and cenotes.

Fracc. Mayazama, Aldea Zama, 77760 Tulum, Q.R., Mexico View on map
9/10
Exceptional Based on 53 recent guest reviews
Free Wi-Fi Free parking Outdoor pool Air-conditioned Kitchen in all rooms
What recent guests emphasize

Stylish comfort with excellent amenities in a quiet setting

Guests appreciate the upscale design, spacious apartments, and quality facilities, while noting practical details such as location and insect presence. Ideal for those seeking a peaceful retreat within reach of Tulum’s attractions.

Guests often praise

  • The elegant, well-designed apartments with modern furnishings and full kitchens.
  • Excellent amenities including the outdoor pool, fitness center, and family-friendly facilities like padel courts.
  • Attentive and friendly service with helpful concierge support.
  • Spacious accommodations with features like private plunge pools and rooftop terraces offering beautiful views.
  • Quiet atmosphere surrounded by jungle and wildlife, enhancing the relaxing experience.

Worth knowing

  • Location is somewhat removed from downtown Tulum; having a car or bike is recommended for easier access.
  • Mosquitoes can be abundant due to the jungle surroundings, so insect repellent is advised.
  • Some minor issues reported with pool maintenance and kitchen supplies, though staff responsiveness is good.
  • Construction noise was occasionally noted but generally not disruptive to the apartment experience.
  • Bath towels may need to be requested as pool towels are provided by default.

Best for

  • Travelers seeking a stylish, tranquil stay with family-friendly amenities.
  • Guests who appreciate spacious accommodations with kitchen facilities for extended stays.
  • Visitors interested in peaceful jungle surroundings with easy access to Tulum’s main sights.
  • Those valuing attentive service and well-maintained recreational facilities.
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About this property

Welcome to Lumina at LOSANTOS Tulum

Lumina at LOSANTOS Tulum is a modern hotel situated in the tranquil Fracc. Mayazama area of Aldea Zama, offering a blend of contemporary design and upscale comfort. The property features air-conditioned rooms equipped with kitchens, ideal for travelers seeking a self-catering option. Common facilities include an outdoor pool, fitness center, and free parking, complemented by free Wi-Fi and a smoke-free environment.

The setting is peaceful, nestled in jungle surroundings where guests often observe local wildlife such as toucans and iguanas. The complex provides a secure atmosphere with 24/7 security, making it suitable for families and those valuing safety during their stay. Guest reviews highlight the quality of the accommodations and attentive service, though some note that the location is a bit removed from downtown Tulum and recommend arranging transportation or bikes to easily explore the area.

Conveniently located near notable attractions like the ancient Mayan ruins overlooking the Caribbean Sea, Gran Cenote, and Cenote Calavera, the hotel serves as a practical base for sightseeing and outdoor activities. Check-in and check-out times are at 4:00 PM and 11:00 AM respectively. Airport access includes a roughly 48-minute drive from Aeropuerto Internacional de Tulum Felipe Carrillo Puerto, or longer travel times from Cozumel International Airport.

Lumina at LOSANTOS Tulum caters well to visitors looking for comfortable, well-maintained apartments with modern amenities and facilities that support both relaxation and recreation. While the location suits guests with access to a vehicle, the property’s peaceful environment and available services provide a satisfying stay for those exploring Tulum’s cultural and natural attractions.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free parking
Outdoor pool
Air-conditioned
Kitchen in all rooms
Airport shuttle
Fitness center
Smoke-free
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

RB
reda Bouaita Apr 09, 2026
10

If you’re looking for a place that truly delivers on quality, style, and an unforgettable experience, this place is in a league of its own, The design blends upscale elegance with a contemporary atmosphere that makes you feel instantly welcome. The service? Impeccable. Attentive, and friendly. If you haven’t been here yet, you’re missing out. Easily one of the best experiences.10/10, highly recommended.

CL
Christopher Lomas Apr 05, 2026
10

We rented the 3BR Penthouse rooftop apartment in the Lumina (Santomar) building. It was fantastic. We loved the plunge pool, the sunrises and sunsets from the rooftop terrace and watching toucans, jays, woodpeckers and parrots flying past! The apartment itself was generally well appointed, with modern appliances, washing machine and dryer, TV, coffee maker, juicer etc. The pool, padel courts and gym were all fantastic and just a short 2 min walk from the front door and set in jungle surroundings - with iguanas, birds and more! Overall the Losantos complex feels very safe for kids and families and 24/7 security at the entrance gate.

GV
G V Mar 21, 2026
10

Stunning apartment. Designed with cure and class. The apartment was gorgeous. And so were the facilities. Also, it was almost empty so we basically had the whole structure for ourselves, including the big pool. But anyway, the apartment was the highlight. Furnished with class and cure. I'd move there tomorrow!

AV
Alondra Vazquez Mar 14, 2026
10

Amazing Stay! Best place in Tulum, quiet, super comfortable, gorgeous decoration, full services (I even had a washing machine) Internet work great and I had a mini pool in the suite that I booked. This place exceeded my expectations and price was great. I imagine in high season is not as accessible but I will pay it cos is totally worth it! Special thanks to my concierge Stephanie, she supported with all questions and made check in super easy! To consider: Since is in kind of the jungle area there are a thousand moskitos so take spray to control. Also locations is a bit far from downtown, I had a car so it was good but if you do not have a car consider maybe bikes since taxi can get a bit pricey depending on the hour

E
EMEKA Mar 10, 2026
10

Some of the nicest rooms I've been in on a holiday. Felt like I was waking into an uptown movie set. With a free upgrade in the mix we had no complaints about the room. Only thing that could have been better is the location and we did have to ask for help with cleaning out the pool and other small stuff. The staff were friendly and helpful, as well as quick so still have no complaints here.

EA
Elise AGRAPART Mar 04, 2026
10

We had a wonderful stay at Lumina, Losantos. The rooms were perfectly cleaned and the staff was well present to answer to our questions. The flat well furnished permitted to cook easily at home during our stay. I recommend this place for a quiet journey!

KS
Kim S Feb 23, 2026
10

We enjoyed our stay. Very spacious apartment. We loved the pool! Communication with concierge was good. They need more cooking supplies like a pot or kettle, more knives, dish towels, dish rack needed a water catcher, and working microwave. They did provide pool towels but no bath towels (maybe you can ask for it). We were ok using the pool towels and washing them. We definitely would stay again!

CC
Charles Clements Jan 09, 2026
10

Very good experience and excellent accommodation. The WhatsApp was quick to reply with any issues. The gym and pool were of good quality also. Only draw back is the building work but it wasn’t that bad and could not hear it at the apartment.

Location & neighborhood

Where you'll find Lumina at LOSANTOS Tulum

Tulum, Quintana Roo, Mexico

Based on sightseeing, recreation, and getting around

  • Aeropuerto Internacional de Tulum Felipe Carrillo Puerto 48 min Car · 1 hr 22 Transit
  • Cozumel International Airport 2 hr 6 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Tulum 71,139 reviews

Tulum

Zona Hotelera Tulum, 77765 Tulum, Quintana Roo, Mexico

4.7 · Archaeological Site
Gran Cenote 8,233 reviews

Gran Cenote

77796 Quintana Roo, Mexico

4.3 · Tourist Attraction
Cenote Calavera 2,479 reviews

Cenote Calavera

Carretera Tulum Coba, Av. Coba Km 1.7, 77796 Tulum, Q.R., Mexico

4.1 · Tourist Attraction
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